Family Support Services

Are you a parent or caregiver of an infant or toddler? Family Support Services (FSS) is here for you. FSS recognizes the strengths of families and provides support and guidance to parents and caregivers to enable them to be a child’s first teachers. Individualized support and guidance is available to families with infants and toddlers through home visits and referrals to community agencies. The assistance FSS provides ranges from fun learning activities that parents can do with their children to help with transportation to medical and social service appointments and more.
Referral Form

● Baby supplies are being offered to families in need via a drive thru service on Thursday afternoons. For more information and sign up for support, please complete this form:

Please Note: Supplies are limited and services are subject to change without notice.
● Our postpartum groups are still being held on the 2nd and 4th Tuesdays from noon-1pm. These meetings are now being held via Zoom – To receive meeting link and join meeting, send an email to
● Our Certified Lactation Counselor is available for consultations by phone and virtual methods. Please call our office at (607) 273-0259 and a staff person will get back to you.

Teen Pregnancy/ Parenting Program

Are you a pregnant teenager or soon to be a teen dad? The Teen Pregnancy/Parenting Program (TP3) is here to help. If you are a pregnant teenager or will be a teen dad, things probably feel pretty crazy right now. You may need to talk to someone who can give you information about parenting, abortion and adoption. At TP3, we can give you the information you need, and we will support you in whatever decision you make.

Referral Form

Warm Line

The Warm Line is a free, confidential and anonymous telephone guidance service for parents and child care providers. You can call to speak with a Child Development Specialist about behavior, discipline, child development, adjustment to day care and other child related topics. The Council is open from 9:00 a.m. until 4:30 p.m., Monday thru Friday. If we are not available to take your call, or if you phone after hours, you may leave a message along with your number and we will get back to you by the next business day.

Starting Life Together: A Parent Guide

Follow the link below to access Starting Life Together, the NY State parent guide for children and their caregivers. This easy to read guide is a great resource for helping you to navigate the first five years of your parenting/caregiving journey. Whether you are the mother or father (through birth, adoption, or foster care), a grandparent, partner, family friend, aunt or uncle with parenting responsibilities, what you say and do in your role as a parent and/or caregiver matters. Download a copy today !