The Child Development Council team is here to help you. As part of our Child Care Resource and Referral program (CCRR), trained Referral Specialists maintain a database of licensed and registered child care providers to assist parents in finding care. Referral Specialists are also available to answer questions about child care options.
There are many different types of child care programs available. Most child care programs charge a fee. Rates vary and financial assistance is available in some circumstances. Referral Specialists can explain important differences and similarities between options such as child to adult ratios, New York State regulations, training required and the six main quality indicators. They can also talk about costs and ways of making child care more affordable.
Choose from the options below to get a child care referral from the Child Development Council. You will be asked to provide information about your family and your child care needs. A referral usually consists of contact information and details for 3 to 15 regulated programs that meet your needs. A Referral Specialist will also be happy to answer any questions you have about child care.
Tompkins Call (607) 273-0259 or Cortland Call (607)753-0106 - For the most comprehensive and personalized service, please call us during office hours 9 am to 4:30 pm Monday through Friday.
Visit our office - Walk-in to our offices at 609 West Clinton Street, Ithaca or 111 Port Watson Street, Cortland from 9 am to 4:30 pm Monday through Friday. If your time is limited, it is best to call ahead for an appointment to meet with a Referral Specialist.
Request an email referral - Submit the MY INFO page on the Online Child Care Search, after writing "please send referrals" in the comment box at the bottom of the page OR attach a completed Referral Request Form to an email for info@ChildDevelopmentCouncil.org. A Referral Specialist will complete the search and email your referral packet along with tips on interviewing and selecting a quality program.
Online Child Care Search - The Online Child Care Search includes child care centers, family and group family child care providers, and school-age programs that have chosen to be listed online. Please be sure to read the instructions and HELP section carefully for a successful search.
This service is provided free of charge through funding from the State of New York, United Way, and other public and private contributions. Any identifying information that is provided will be kept confidential and will not be shared with any third party without written permission. The Child Development Council is committed to maintaining the confidentiality of its clients.
The Child Development Council does not recommend any particular program. Information is intended for referral purposes only. It is your right and responsibility to choose the care that best fits your family's needs.
If you have any comments or concerns about the services you have received from a Referral Specialist at the Child Development Council, please contact the Director of Child Care Resource and Referral at (607) 273-0259 for Tompkins and (607) 753-0106 for Cortland.
You are encouraged to speak with the programs on your referral list, and visit each one that can possibly meet your needs. Perhaps another call or visit to the Referral Specialist is needed. This is normal; use the service as often as you like. You will receive checklists useful for comparing child care programs. The Referral Specialist will also tell you to trust your instincts along with the checklists.
For information regarding registered Family Child Care Providers or School-age Child Care Programs call 607-273-0259.
For information regarding licensed Group Family Child Care Providers or Day Care Centers call the Syracuse Regional Office of NYS OCFS at 315-423-1202.
To report child abuse and neglect, call 800-342-3720. If you suspect immediate danger to a child to children, call 911.
Program-specific regulations and checklists to guide you in the decision-making process are also available in the 'How to Choose' information sheets below: