POSITION TITILE: Family Services Director

STATUS: Full time (35 hours), exempt

RESPONSIBLE TO: Chief Executive Officer

The Child Development Council is committed to fostering a welcoming and vibrant workplace as an Equal Opportunity Employer. We seek a diverse applicant pool to join our team-oriented organization and all qualified applicants will receive consideration.

POSITION SUMMARY: The Family Services Director (FSD) has primary management of the Council’s home visiting programs in both Tompkins and Cortland Counties including Family Support Services (FSS) and the Teen Pregnancy/Parenting Program (TP3) which provides support services to families with infants and toddlers. The FSD oversees all aspects of the program including securing funding, service provision, supervision of program staff, data collection and analysis, regular reporting, and community partnerships. The Director will participate in advocacy and community education efforts that promote the wellbeing of infants, toddlers, and families and work closely with other staff of the Child Development Council, community organizations, and the early childhood community. The FSD will serve as a primary resource on child development, with an emphasis on infants and toddlers. This is a leadership position in the agency and the Family Services Director serves as a member of the Management Team.

The Child Development Council has offices in Ithaca, NY and Cortland, NY. This position requires on-site work in the Ithaca Office. Occasional travel in Tompkins and Cortland County and New York State or beyond may be required.


The ideal candidate will demonstrate:

  •   Experience with service delivery to families, child development, administration, and staff supervision required.
  •   Keen ability to prioritize tasks and self motivation to complete tasks.
  •   Ability to prioritize tasks and provide timely and accurate reports and data
  •   Clear and effective written and spoken communication skills
  •   Knowledge of community resources

Bachelor’s degree, plus 6 years of progressively responsible experience in early childhood education, human services or a related field or an equivalent of education and experience. Graduate studies may be substituted for up to 2 years of experience.


Administration, Planning and Evaluation

    1. Plan for the growth and development of Family Services;
    2. Identify and secure funding, including grant writing and budget presentations;
    3. Monitor and ensure compliance and reporting with requirements established by the funding sources, both contractual and grant funded;
    4. Coordinate and ensure compliance with program performance audits by funders.
    5. Monitor revenue and expenses in conjunction with the CEO and the CFO;
    6. Gather and analyze statistical and performance data to ensure on-going evaluation of the program’s effectiveness, prepare reports and summaries;
    7. Represent the interests of Tompkins and Cortland Counties with local, state and federal policy makers. Raise community awareness about the programs by developing materials, making presentations and working with the media;
    8. Perform agency-wide personnel and administrative duties as assigned by the CEO; serve as a backup in the absence of the CEO or other managers.

Supervision and Staff Relationships

    1. Oversee the activities of the Family Services staff. Provide training, support, supervisory review and back-up to staff;
    2. Provide case review and consultation on a regular basis with staff;
    3. Conduct performance assessments and assist with professional development planning with staff at least annually;
    4. Work as a member of the Management Team; coordinate closely with the Child Care Resource and Referral Program;
    5. Participate and lead regular staff meetings and case conferences; attend occasional Board meetings, in-service and other team meetings as needed;
    6. Represents the Child Development Council and Family Services in the community through collaboration with local and state partners.

Services Coordination and Direct Service Provision

    1. Coordinate with other human service programs including but not limited to the Department of Social Services, Health Department, and area health care professionals;
    2. Advocate for needs of infants, toddlers, and families;
    3. Support ad-hoc committees of the Board of Directors, in coordination with the Child Care Resource and Referral Director, as assigned;
    4. Seek referrals from all segments of the community; assign intakes to Family Support Specialists;
    5. Provide home visits and case management services as a backup to staff;
    6. Provide information and referral services.


Starting Salary Range: $49,000 – $55,000, based on education, credentials, and/or experience.

Benefits: $6,500/annually in flexible cafeteria benefits that can be used to subsidize health and/or dental care, child care costs, annuities, or taken in cash.

Annual Paid Vacation, Sick, Holiday and Personal Leave.